My NAT type is strict

I have bought the xbox one to play along side of my brothers but as my NAT type is strict I'm very limited with who I play with. I have spoken to my service provider Telstra as I was told by one of your staff that it is their issue. After 2 hours on the phone with Telstra, they port forwarded and set up DMZ. So there is nothing wrong with network ports on telstras side. Please help me out as this system will not be used otherwise.
 

Question Info


Last updated July 5, 2018 Views 0 Applies to:

Hello,

I would click this link and scroll down to where it talks about your NAT settings and then follow the steps to resolve it. Let us know how you get on. 

E-A-G-L-E-S EAGLES!

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Hi thanks for you help. The detailed NAT information came back and has displayed "your network is behind a port-symmetric NAT. Do you know what this is and can help?

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

That is similar to a port restricted NAT. You can read about your NAT and what it is here

Also click here for your ports that are used. Sometimes you need to make a few changes for it to work properly.

E-A-G-L-E-S EAGLES!

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.