My MTU Is Now Stuck At 510

I've been fine up until this newest Dashboard "Beta" Update. Now my MTU is stuck at 510 and the last guy i called at customer support had me factory reset my console to remove the update. I was not aware he didn't know what he was talking about and now all my games are removed, and my MTU is still at 510 because reseting doesn't remove system updates like it used to. Two days later, 1 game has reached 15% Download. Please issue out an MTU fix soon. Or if anyone knows a workaround, please post it.

 

Question Info


Last updated July 4, 2018 Views 1 Applies to:
Answer

Hey guys! To minimize confusion because troubleshooting may be different for preview updates than regular versions, you'll want to post this, and everything else preview related in the preview forums (forums.xbox.com/.../default.aspx). This will also ensure that the proper team sees your post and can help you out. Also, make sure you look at the list of known issues to see if there is a workaround.

If you haven't already, be sure to report any issues via the preview app on your console, so that all relevant data gets reported to Microsoft.

However, this is a known issue. You can find more info in the Preview Forums.

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