My modded unmodded xbox

I tried getting my console on xbl for the first time since around February. It fail to update and gave me a code ending in C000-003C. I called support and they said my box was modded. I never modded it , let alone opened it. The only things I did that could've affected anything was playing a few games and getting some achievements or using an off-brand controller (a Pelican wired controler without any kind of turbo). I  tried to connect via a used wireless adapter I bought at Gamestop today; if that's of any help.

 

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Last updated July 4, 2018 Views 9 Applies to:

I got the same damn thing, I turn on my xbox maybe once a month, never been opened or modded, yet when i turned it on today and the update started it gave me that error code saying I can no longer go online. wtf.

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The only thing I can think to suggest is trying to manually update your console. You can find steps and files here: support.xbox.com/.../system-update-help Let me know how that goes!

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tried to manually update, got the same code saying my console was modified and i cannot go online or update.

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If you are consistently seeing this error code, then there isn't a lot I can do for you. Was this console purchased used? You can try taking it back for a refund/replacement. That's about all I can suggest at this time.

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purchased used a few years ago, been through several microsoft updates without issue, this time while updating the first time it hung up and didn't do anything, so i restarted it and tried again and got that error.  guess i'm sol?

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Unfortunately you will not be able to use this console on LIVE.

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Huh...well there was a statement from MS a few weeks ago to the effect that they have found out that some consoles were banned by mistake.  Maybe these are some of them? Regardless, you can't do anything about it except buy another console.

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yeah figured so, i need to cancel my auto renew on live now, def not paying another 200 or so for something that just happens by mistake. thanks though for the help everyone.

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@RED SHIFT1 - those affected consoles were all identified and unbanned. If we make a mistake, we admit it. :) The current system update identifying this console as a tampered console would have nothing to do with that previous report.

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