My Microsoft Points Hacked?

Just looked at my account and I am missing 2400 Microsoft Points????/

I went to billing.Microsoft.com and it says my account downloaded 2400 points for something called World Adventures which "funny" does not show up in my billing downloads list.

I also live alone, and no one was here but me yesterday 7/5/11

Date Transaction description Details Type Amount Balance
7/5/2011 World Adventures -- Game -2,400 350
 

Question Info


Last updated July 5, 2018 Views 4 Applies to:

Call support (1-800-469-9269)

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Sounds like someone got your personal information. Contact support, as suggested above, and have them start an UNAUTHORIZED ACCESS INVESTIGATION, at which time they will LOCK your account until the investigation is complete, usually within 7-30 business days. Then they will contact you via e-mail as to the results of the investigation and what steps you need to take, if any, to resolve the issue.

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Same thing happened to me today

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i had 10000 points purchased on my acct...apparently someone got into xbox's system or something because i have been looking online and a lot of people are starting to come forward about points games etc being purchased that they didnt buy.

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