Where to begin... I was wanting to download the new update to GTA V, the Beach Bum Update, and my account hasn't allowed me to do it all week, giving me a window that says I need to enter my credit card information in order to purchase this item (the DLC is completely free), so I tried to enter in my credit card information anyways, but it told me that I am not able to enter in that information, and with that, I am not able to play my favorite thing online right now, with is GTA Online. So, after a week of the same thing I decided to try and fix it, and came to the conclusion that it wasn't my xbox, or hardrive, but my account. I thought switching my Microsoft Account would be able to do the trick, but when I went on my xbox to try and change it, it said that I was not allowed/ able to change my Microsoft Account, and to try it later. So, I came to the final decision of going to the Xbox support site, and also tried signing in on here... It said that I have caused a glitch in the system as I tried to access the support groups, and gave me runtime errors. I also am not able to log out of the accounts on my Google Chrome Browser and it tells me that my account is loading, with nothing showing, anyways; I was able to get into a live chat with a support member, and they were not able to help me, so they told me to come here with a temporary account and to download Internet Explorer. I just hope this is a really easy fix... I have had a friend lose their Xbox LIVE account, and I do not want to suffer the same, as I have over 7k in Gamerscore, and have spent quite a bit of money for DLC, online accessories, etc., and have unlocked so many things through the games. The information for the accounts that are broken are:
Xbox LIVE Gamertag: NightFalconXIV
Microsoft Account: [removed]
PS: Not sure how forums work, but if more info is needed, please email me or contact however. I will do almost ANYTHING to just get my xbox LIVE fixed again. The email given is where I can be contacted, but I can also be contacted through [removed] which is for this temporary account.