My Membership shows that it is Gold, i just renewed, but anything i try to do says i need to be a Gold member

I just renewed my membership and ive checked everything, all things show that i am a Gold member, but when i try to invite to a party or play Live, my xbox says i need to be a gold member first, I downloaded my profile on another Xbox and it allows me to do all Gold member items, it doesnt work for my xbox.

 

Question Info


Last updated July 5, 2018 Views 2 Applies to:

Hi CARL UCHO 3,

 

Can you try and run an Xbox LIVE Connection test. This should help update your account with your Gold status. Keep us posted if the problem continues and/or if you receive any error messages or codes.

 

To do this, press the Guide button on your controller, go to Settings, and select System Settings. Select Network Settings, select Wired Network or your wireless network name (if you are prompted to do so), and then select Test Xbox LIVE Connection.

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I'd start by clearing the system cache (it's just temporary files plus game updates, automatically reloaded) by:

1) Tap the silver Xbox Guide button on the controller, go 2 clicks right to Settings, pick System Settings.

2) Select Storage (or Memory if Storage).

3) Move over any hard drive or memory unit (not the Cloud) & press (Y) on your controller & pick Clear System Cache.

4) When asked to confirm storage device maintenance, choose Yes.

Delete profile from your console

1) go to www.xbox.com/accounts  & click on Sign in at upper right - if you can't sign in then STOP: DON'T delete your profile. Please call Xbox Support

support.xbox.com/contact-us for help with your account. If you can sign in, delete & redownload your profile on your Xbox this way:

2) Go to Settings

3) pick System

4) choose Storage

5) pick All Devices

6) choose Gamer Profiles

7) pick the gamertag

8) choose Delete, and

9) pick Delete Profile Only. This deletes the profile but leaves saved games and achievements. Now, re-download your profile.

Re-download

1) Tap the silver Xbox Guide button

2) Select Download Profile (and if you don't see it, press the blue X button to make sure you're not signed in) and proceed with Profile Download.

3) Enter the Microsoft Account addresse for your Xbox LIVE gamertag when asked.

4) Enter the password for the Microsoft Account.

 4A) If your account is an Xbox LIVE child account, the parent’s Windows Live ID & password is required as well to download your profile.

5) Pick the storage device for your profile (choose Hard Drive if you have one, or Memory Unit if you don't have a Hard Drive).

6) When the download completes you will be asked if you want the console to remember your password. If it's your home console, I'd say yes, otherwise I'd think carefully about leaving my profile unprotected on somebody else's Xbox!

7) Sign in, and retry.

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