My kinect won't turn on

I have the new xbox dashboard because of the preview program and my kinect won't power on and I have tried reseting it several times

 

Question Info


Last updated July 4, 2018 Views 6 Applies to:
Answer

Sorry to hear it.  Please be sure to post any issues regarding the preview program directly to the preview forums.

forums.xbox.com/.../default.aspx

In the meantime please try holding the power button on the console for 10 seconds until it shuts down the unplug all cables from the console and let it sit for 5 minutes to see if that helps.

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