Before I start, Im posting this on a new account because I made a new one simply because I dont want to have anything to do with the old one, but the investigation only took TWO WEEKS.
So about two weeks ago my account was compromised and points were charged to my account. I called the same day and as of today I have my account back AND I have received a FULL refund.
I figured id make this post to tell you all to RELAX and that things WILL be fixed promptly.
I also received two FREE months of live!