The title says part of it but here is the thing. We were having internet issues with the router so my father called the company and they made a new network so he has one for him and my mom and me and my sisters use the guest one. The problem is that when I test the connection it passes the first part but it fails to connect to the internet. I also checked on the info of the internet and it said that it is unsecured. It shows it on my computer as well but when I connect it tells me that I need additional info to log in and when I go to some website it sends me to the site where I am supposed to put my password. It works perfectly with my computer; on the other hand, it doesn't for the xbox. I am not sure if I am supposed to put the password in the PPPoE part but I did and then it says that I cannot connect to the network which is the first part. Can we use xbox live on a guest network like cisco? And how do I get it to work?