My GMAIL windows live id account does not exist

When I go to sign in, it says their is not account associated with this email address, when I go to sign up, it says I already have an account associated with this email address ... I'm confounded. I'm trying to change my xbox live login email to my primary gmail account but it becomes a bit frustrating when it says you both do and dont have a windows live id associated with said email .... any ideas?

 

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Last updated July 4, 2018 Views 1 Applies to:

Hey thenoogie. This kind of thing happens. You trying to change your WLID is that right?

Head over to login.live.com and try resetting the password to the gmail Windows Live ID. You will see a can't access my account below sign in. Then go ahead and say I forgot my password. Click reset.

- INput your gmail address.

- Fill out captcha

- And see if you can send a reset link.

- IF you can reset the password or not come back here and I'll give you more.

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Hi there Noogie, probably your best bet would be to contact Xbox phone support. support.xbox.com/.../contact-us

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