My gamertag..

I changed my gamertag but every time i'm in a party it says my old gamertag.. ive waited 3days for it to change when im in a party chat,, any answers to why it does this?

 

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Last updated July 4, 2018 Views 0 Applies to:

you might need to change your gamertag info on other sites too if you're using the elite sub or a season pass

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Try deleting the profile (only the profile) from the console and re downloading the tag to the xbox and see if that fixes the problem.

support.xbox.com/.../profile-move-delete

Xbox Ambassador | Xbox Forum Moderator | Xbox MVP

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I already tried this

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Hello History Cleared!

I contacted Xbox Support and it seems this issue came from the latest update on the system. There are certain times where your account won't update straight away. However, the agent I contacted said to contact Xbox Support directly via Live Chat or Phone so that they can review your account and check for any discrepancies on it.

You can get Xbox Support at support.xbox.com and find the correct section. You will need to contact them to get this sorted.

Thanks.

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