My Gamertag was Hacked!

This morning I access the Xboxlive, and appeared a message like: "Did you connect the last time on the other console."
I looked at my profile, and it appeared that I had played FIFA 12 (but I don´t have this game), and worse, my 5600 Microsoft points are gone.
I have read reports about this kind of hacking, and unfortunately this time it was me.

Sincerely, Rafael.


Question Info

Last updated July 5, 2018 Views 4 Applies to:

The only thing you can do is to call Support and open an unauthorized access investigation.  But be warned: judging from the looks of other such posts, it may be quite some time before this is solved.

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