I tried to recover put in my information on a new hardrive I purchased and dont know the correct information. I still have acess to the account its just I need the login information so I can transfer all my stuff to the other harddrive. I submitted the survey but I dont believe I filled in everything completly. I think I know an email that has something to do with the account because everytime I redeem codes emails get sent to it. I dont know how this works so if you need to contact me by email you can do[REMOVED - DO NOT POST EMAIL OR WLID]


Question Info

Last updated July 5, 2018 Views 3 Applies to:

No one on the forums can give you the information. It's not a good idea to post your personal information on a public forum.

Call support. As long as you can verify you are the owner of the account, they can give you the email. Then you can reset the password for the account.

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