My gamertag hasn't changed yet...

Usually when I have changed my gamertag, it has been an instant change, this time, I payed for the change but it hasn't changed. I no longer have the points on my account. I got a message saying that information couldn't be retrieved after I had went through the process to change it. I went under my transactions and it showed that I payed for the name change and that I have no more points on my account, but the name just hasn't changed yet.

 

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Last updated November 5, 2018 Views 360 Applies to:

What did you change your name to because it says your oS7Lo right now

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I believe your gamertag has changed OP, I remember it being a longer gamertag the first time I read this a few hours ago.

If it hasn't, just be patient, it'll have to change soon. It won't take 5 minutes to change the gamertag, it may take a few hours.

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a few hours? i have changed my name two weeks ago and still hasent changed

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Greetings, AuZZie X Effect! Are you having trouble with a gamertag change? If so, can I please ask you to create a new thread detailing out your situation? This will enable us to best assist you with your issue. Thanks in advance!

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