My gamertag has corrupted itself twice in the past week. What could be causing this?

I'm able to delete and recover no problem, but this seems like a much larger issue now that it's happened twice in such a short amount of time.  I know the most common reason for a corrupted account is turning off your Xbox in the middle of it saving, but I made sure ever since the first time it happened that I quit out to the dashboard before turning off the console.

 

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Last updated July 5, 2018 Views 2 Applies to:

This happened to me a few months ago, quite a lot actually, I had no idea what to do, I kept deleting and recovering and it kept doing it so I just made a secondary account (this one) and left the old one to rot. I had around 38000GS as well :-\

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Bad hard drives would cause this problem - You can use a USB device as a test to see if this fixes the problem.

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mine has just been corrupted how do i fix it could it have a virus or could i have been banned from my acount

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boneco11ecter07, you can always start a new thread and describe in issue in more detail as this thread is old now.

If you have been banned you'll receive an Email with more information about your suspension, if not then try deleting it and downloading it again.

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boneco11ecter07, when my profile got corrupted all my brother did was redownload the profile and its fixed now. idk it it will work for you but it did for me pm me ingame if u can im Cloakedmist not this profile

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