I've been having troubles with my gamertag for more than 3 months, the support Spanish team can't give me a solution.
Everytime I try to play with my gamertag It keeps freezing any game I try. I've tried to play with my gamertag in other consoles and It keeps freezing in all of them.
I also tried to play with another gamertag in my console and It works perfectly fine.
I'm getting very tired of this, does any of you have an idea of what it could be?