My gamertag freezes all consoles/all games

I've been having troubles with my gamertag for more than 3 months, the support Spanish team can't give me a solution.

Everytime I try to play with my gamertag It keeps freezing any game I try. I've tried to play with my gamertag in other consoles and It keeps freezing in all of them.

I also tried to play with another gamertag in my console and It works perfectly fine.

I'm getting very tired of this, does any of you have an idea of what it could be?

Thanks!

 

Question Info


Last updated July 4, 2018 Views 6 Applies to:

I'm going to go on a limb and say that you've actually deleted your gamertag off of your console and re-downloaded it? Instead of putting it on some sort of USB Flash drive and taking it to other people's XBOX's?

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yes, repeated downloading of your tag corrupts it.  by putting it on a flash drive it will work on any 360 it is plugged into.

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I tried playing with the gamertag in a usb flash drive, but It freezes aswell.

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I've re-downloaded it. Do you think I should try to put it on a USB flash drive?

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Hey girlinpunk! Can you confirm that you have deleted and then re-downloaded your profile? Can you also make sure that your console is not hosting any corrupted profiles, if there are please delete them along with your main profile file. Let us know! :)

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There is no need for even using a flash drive to transport your tag to other consoles now that they can be stored on multiple consoles (just make sure to keep them password protected if you do this).  

However, for the time being give this a try.  If you know your email/password for the tag delete it.  Then clear your cache and restart the console.  After that redownload the tag to the console and see if that helps.

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