My gamerscore was reset to 0 but went back up?

Hoping someone can help me because I recently got my gamer score reset, which I strongly regret and have learnt my lesson. My problem I'm having is when I signed on my Xbox this morning it said my gamer score was at zero shortly after that I discovered that my gamer score went back up to 150,625 which I don't understand why seeing as I was just reset??? also my played games that were reset are at 0... Can someone please tell me whats going on?? Thanks in advance.

 

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Last updated July 5, 2018 Views 0 Applies to:

It hasn't been reset to me as it's showing the Gamerscore.

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When I compare games with friend's it show's I have 0 Gamerscore and all played games are 0, i'm guessing it may be some glitch in Xbox system because I logged on earlier and my GS was at 0, so somehow my GS has gone up to what it was before I was reset

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I talked to a rep about an hour ago and he mentioned a problem with MS points being reset to 0 but not gamerscore.  Either he was confusing the two or both are being affected right now.  Either way it's probably not just you and they seem to be aware of the problem.

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When this happens there is a glitch in the system.

This is the third time in 3 months users have reported  it.

I am sure they are already looking into it with the current status alerts.

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Thanks

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ok it just happened to me now, my avatar and my games and achievments became default. WTF IS HAPPENING

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