My friends list has disappeared and can't connect to parties.

I just signed in a few minutes ago on my 360, and when it did it told me to change payment options for my account. After switching it to my current payment method, I noticed that some options on the Xbox dashboard have disappeared and that it's switched to family for some reason. Then I noticed that 0 friends are online, which was odd for a saturday and when I went to my friends list everybody had gone! My messages were gone as well and it says that Xbox Live Parties are no longer allowed. I can still see my friends list here on the Xbox website, but not on my console. How do I fix this?

 

Question Info


Last updated July 5, 2018 Views 5 Applies to:

Your Gamertag on your console may be corrupted.  The best way to try to fix this is to delete the tag from your hard drive and retrieve it again from Live. 

 

This Support page tells you how to do it.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.