My friend got hacked how do i help him?

My friend got hacked and i wanted to know if there was any way i could help speed up the investigation or get his account back?

- The Hackers names in the motto

- My friends name is practically his gamertag

- Me and all of his friends that were deleted could vouch for him

Is there anything we could do contact Xbox possibly because the account was supposed to be frozen and somehow the Hacker was able to get back online and start to mess up my friends K/D ratio.

 

 

Question Info


Last updated July 5, 2018 Views 10 Applies to:

You cannot be hacked on live.  At some point your friend must have given the other person his contact information which allowed him to gain access to the account.

 

There is nothing you can do to get his account back.  If your friend contacted support and opened an unauthorized access ticket, they will look into it.

 

Don't call out other players on the forums.  Use the dashboard reporting tool to report them and the PET members will look into the complaint.

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There is nothing you can do, but I admire your loyalty to your friend! If his account was compromised, he needs to call phone support and file an Unauthorized Access claim. Nothing can be done until that happens. Then the claim will be investigated thoroughly. I know it is frustrating, but please assure him to be patient and let the team do their work. Thanks!

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that is CALLED PHISHING

getting info from anyone is phishing please USE a dictionary

sure you are a hacker since you do not know the difference between hacking and phishing

really show us that you are a true hacker LOL

 

ms will help him if he is the TRUE owner of the account

 

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mushroom masta

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My friends were playing a game and I team killed a random because he shot me first, then he invited his friends to a party and invited me. Then his friend threatened to hack our accounts and boot us offline. And we denied the fact that he could do that. Then the consequence was terrible. The man on Xbox named “mushroom  masta” somehow got into my friend “tacless”’s WiFi and found out where all 3 of us lived. And then booted “tacless” offline. And Is playing with his WiFi. Help? 

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