My controller will not sync

For some reason today my controller was not synched up and I can not get it to sync back up for more than 10 seconds when it does sync yp which has been 3 times.

 

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Last updated October 19, 2018 Views 109 Applies to:

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Do you know anyone locally who has a 360 so you could try the controller using their console?, just to see if the issue lies with the controller or the 360 unit.

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Yes, I have no problem syncing it to my son's console and I have tried his on mine and that won't sync to it either.

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Definitely an issue with the console then, I found this OP. I will have a look to see if I can find anything else that might help.

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I looked at that page and tried everything there before I posted this but thanks for trying to help. The weird thing is that I tried a charge and play and it still would not work but a cheap wired controller would. I really appreciate all the help.

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So a different controller works OK connected using the cable and not wireless, that is weird!. And your welcome for the help by the way :), anytime.
I am sorry its been no use so far but I am having a look for other info & will get back to you asap :).

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Hey OP, have you tried a different USB port for the controller?

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The wired controller works in all the usb ports. Today it synced up fine and no problems yet so maybe it as interference from something from my neighbors house? Or could this be the beginning of something more permanent?

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Just to sum up: wired controllers work, wireless doesn't (multiple?), these same wireless controllers work on other consoles fine, correct? It sounds like there might be an issue with your console that could warrant a repair. You can set one up by contacting phone support (support.xbox.com/contact-us).

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how do you synch controlers

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for wireless, you press the button on the controller, between the RB and LB, and press a small button on the console at the same time.

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