My console was banned! WHY?????

I was playing normally and my console was offline, the message appeared saying it was banned. Know nothing about it, just know that now accounts consoles and can be banned. (

I entered the ( and checked that everything is normal, even have a record considered perfect.

I am a faithful and loyal customer, I buy games all within the law, I gold subscriber ... I'm desperate, I do not know what to do or the reason why!

I wait for Microsoft to inspect and fix my case.


Discussion Info

Last updated July 4, 2018 Views 0 Applies to:

You will need to post this in the account suspension forums in order to get your answer.  Just take note that it may take up to 24 hours to get a response, and to check the email attached to your Xbox Live account.  

Here is a link to the Suspension Forums.

Just a heads up that console bans are permanent & will not be overturned.

Another ambassador bites the dust.

hellodav1984, sorry to hear that and I hope everything get sort it out for you.

Thank you for jumping on this guys :)

hellodav1984 the above posters are correct and to receive the reasoning behind you ban you will need to post in the section provided to you by Zen or check the email address tied to the account.

If you have any issues with the process, please feel free to send me a PM.

Many thanks,