my console was banned. please help me

Hello I went to get on xbox live to play a game and it said my console was banned. please help me, or at least tell me why or what i may have done to get the ban.

i called xbox live customer support and they told me to post here with my console serial number. so here: 090315383307. i cannot afford to buy another xbox and i dont play any offline games so this kinda sucks.

thanks for any help.

 

Question Info


Last updated July 4, 2018 Views 4 Applies to:

Microsoft do not un-ban previously banned consoles as they are permanent. They do not ban people's consoles/accounts lightly, they do so after several investigations. 

The most common reason for a banned console is modifying it, but there are other reasons such as marketplace theft.
        
You might want to post in section 14 in order to get an official answer. Although they might just delete your thread and post a link like below.

Console Ban

You might also want to check out this thread.                               

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I did not ask for a console un-ban. i would like an explanation as to why it was banned. i haven't modded anything and my GT is not banned. but i will try what you said. thanks.

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