My console was banned from xbox live

Hello my name is Richard Jacome Chavez
The number of my console is: 088152493607
My address is: Beech Colonia Reforma No. 21
City: Xalapa Veracruz, Mexico
Zip: 91080

I would like to know what the reason for my console was banned from xbox live because I have not violated anyconditions of use of the console and I am a regular customer apart from Xbox live, and always faithful tomicrosotf asus products.
Beforehand thank you very much, I expect a prompt response and solution to the sanction that I have receivedunwarranted.


Question Info

Last updated July 4, 2018 Views 1 Applies to:

Microsoft do not un-ban previously banned consoles as they are permanent. They do not ban people's consoles/accounts lightly, they do so after several investigations.

The most common reason for a banned console is modifying it, but there are other reasons such as marketplace theft.
You might want to post in section 14 in order to get an official answer. Although they might just delete your thread and post a link like below as they do not discuss console bans.

Console Ban

You might also want to check out this thread.          

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