My console scratched a game (Assassins Creed 4 Black Flag) and can't read it anymore

My XBOX couldn't read the game since a few days and I looked at the disc.

There I saw a round scratch all over the CD and I'm sure that I did not scratch the disc somehow.

I searched the Internet for the issue and found out that the XBOX 360 laser could've done the scratch and that a repair in the limited warranty time (I purchased the device in August 2013) is cost-free, because it's a rellated issue.

My questions about this:

Is the issue covered by the limited warranty?

Who replaces my game for me? It's already not useable anymore.

 

Question Info


Last updated July 4, 2018 Views 0 Applies to: