My console is frozen on sign in or out screen

Right well ive tryed everything for last 3 days but i still can't get passed the start screen were you pick your accounts my two controllers dont connect when tv's on but when i just turn xbox on they connect fine but then they freeze also? Ive tryed 3 different tvs im not sure whats wrong with it
My console is:Xbox 4gb slim.


Question Info

Last updated July 4, 2018 Views 4 Applies to:

Have you cleared the Xbox 360 Cache? Steps here -

Clearing the Xbox 360 cache does not remove:

Your gamertag
Content that you have downloaded
Game files
Console software updates

Clearing the cache temporarily removes:

Previously downloaded game updates. You will be prompted to download these updates again the next time you try to play the games.

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