My Ambassador Level Won't Update.

I've been doing the Ambassador and Enforcement United Program for a while now and my profile never updated.

There will be images below showing what I'm trying to explain.

My XP is 4325/350.  It's been like this for a while now.  It's never updated.

http://gyazo.com/500c8b12d1a164ff48c0ea156302e891

It says my Ambassador rank is level 8 at the bottom but by my avatar, it is stuck at level 1 50%.

I also can't claim any of my loot.  My ambassador level is 8 but I can't claim any of my loot.

http://gyazo.com/8b10704514c4287051820278d7d535c2

Any help from the administrators is highly appreciated.

I wan't to get this resolved, I like helping users out but I wan't to be able to claim the loot that is offered for my level.

Thank you for your time, I hope to see a reply soon.

 

Question Info


Last updated July 5, 2018 Views 1 Applies to:

For all ambassador support issues make a post in this forum forums.xbox.com/.../2590.aspx

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

I'm am not too concerned about that at the moment @x24hrs2livex.  This is my first time using the forums.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

I am a bit confused. If you are having problems with your ambassador profile you need to make a post in the forum I linked you to so the issue can be resolved properly.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.