My account

OK so recently I went back on to my Xbox, and found that my account was removed from the xbox.

I cannot remember my username or password or email I set it up as.

My username however was, Doubletap n1nja.

I was wondering if anything can be done about retrieving it as I brought a game worth $20 on that account, and don't want to spend another $20 to get it again.

Anything would be appreciated.

 

Question Info


Last updated July 4, 2018 Views 0 Applies to:

Take a look at this link hfor help support.xbox.com/.../forgot-microsoft-account

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OK I did this, and it worked.

But my brother had already paid for another version of the game which is $20.

Is there a way I can get that money refunded back into my account?

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Hey there n1nja! For refund questions you'll need to contact phone support (you can use the Contact Us page to schedule a call so that you don't have to wait on hold). Their hold is a little long at the moment so I suggest using the Contact Us page. =)

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Thanks, but I decided to let them keep the money, It's a good game and deserves it.

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