my account

how do u fix a corrupted account?

 

Question Info


Last updated July 5, 2018 Views 4 Applies to:

I'm guessing you're talking about on your xbox. Okay from the xbox dashboard go to settigns>system>storage>Select your storage device>Profiles>Select the corrupt profile>Select delete>>Delete Profile only.

Once you have done this make sure you are not signed into any accounts [Open up the xbox guide (Press the silver button with the green X) and press X]

Then keep the xbox guide open and go down to download profile. Enter the information it asks for (Email address and password associated with the account). This should solve the corrupt account issue.

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