My account

I am currently unable to access the "my account" section of xbox.com.

I receive this message every time i try to access it:

date: 10/24/2013 1:10:37 AM
code: 2A8240CE5B77D06
s: miOYCRld4q38ctNP1LYpvA==
id: 942b624a-058b-4d7f-b738-041fad2124b6
req: 0b0d5968-d461-4628-934b-7d0b954a27a5
 

Question Info


Last updated July 4, 2018 Views 2 Applies to:

Hey mate, this generally means there is a billing issue with your account. If your payment method recently expired there may have been a lapse of billing for a month. If this is the case you will need to contact Xbox phone support as they are the only ones who can help with billing issues: support.xbox.com/contact-us

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