my account

ok so i turn my xbox like i do everyday but today somehow my account has been corrupted. why is this and can anyone help i cannot even get onto my account. and had to use another.

 

Question Info


Last updated July 5, 2018 Views 4 Applies to:

Only happens if the account has be removed off the consol and put through a third party software to change your profile such as cheating (modding achievment)

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A banned console can mark a profile corrupted also.

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Go to System Settings and delete your profile from the console (PROFILE ONLY!), then recover it back onto the console. Be aware you will need to know the associated e-mail address and password for the account to perform the recovery.

That should fix things and you'll be back to gaming in no time.

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