My account was on auto renew and I didn't know it and I didn't have any money on my credit card. now, I'm basicly kicked off LIVE and can't fix it. HELP!!!

My account was on auto renew and I didn't know it and I didn't have any money on my credit card. Now, I'm basicly kicked off LIVE and can't fix it. please help me.

 

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Last updated July 4, 2018 Views 11 Applies to:

You need to pay off what you owe first. As for not knowing about auto renewal they tell you about it before you sign up so ignorance isn't an excuse.

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Hey there, Mudbutt! You will need to contact phone support to handle all billing-related issues, including turning off auto renewal and paying off your owed balance.

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