My account was hacked into

THis account has been hacked into. The original name was ioNic Spectrum and now it is Tu7z. I havnt been on the account for a week and i come back to see that i couldnt sign in to it at first. But now that i can sign into it, i was able to see that this account was hacked into. They used my microsoft points that i have had on this account to change the name. I was able to find out who changed the information due to a friend. His gamertag is [mod removed: do not post gamertags]. Now i can only sign into the account on the website. I cant recover it or nothing.

 

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Last updated July 5, 2018 Views 0 Applies to:

My account got hacked and membership was stolen too.... Xbox didn't refund me for anything.... Lost $107 of my family plan....

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Greetings, Tu7z. Very sorry to hear about your situation. If you suspect that your account has been compromised, I would make sure to follow the steps outlined on this page: www.xbox.com/.../What-To-Do. You may also want to get in touch with phone support since it seems you may have some unauthorized billing transactions. Hope this helps!
 

bigDblok, I would also recommend following the steps above. Hang in there!

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