My account was hacked and I am looking for a solution

My account was hacked, it was time for gold and various games, I came in contact with the support here in Brazil, later turned into a criminal investigation, and the result sent in my email was hacked, so I'm trying to get help in order to send the response in another email.

 

Question Info


Last updated July 4, 2018 Views 1 Applies to:

Well, if your account was compromised, please go to this link asap: www.xbox.com/.../What-To-Do

Follow these steps to ensure your accounts safety:

1. Make sure your account's password is changed, if you can still access it using your own email.

2. Change your security proofs.

3. Check your bill, if you have a credit card there may be unauthorised charges.

4. If there are unauthorised charges, consult your bank immediately to get your credit card number changed.

5. Contact Xbox Support, they will lock the account and look to get your password and account back.

I hope I helped.

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all you can do is what blancoremixes said.. I hope it works out well for you!!!!

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