My Account Was Banned Wrongly

Hello, i have a account that was hacked and given back to me with modded gamerscore and a modded avatar that account name was Dark Tacticz xD and i was wondering if you can lift my lifetime ban?

 

Question Info


Last updated July 5, 2018 Views 6 Applies to:
Answer

Unfortunately, the ban will not be lifted. The Code of Conduct states your account is your responsibility at all times. Sorry.

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Answer

If it had been hacked, which is very unlikely unless you gave out your login details, you should have opened an unauthorized access case as soon as you discovered that you did not have control of your account. They would have froze your account so no modifications could have taken place. The fact that you did not do this, makes it appear as though you had control when this happened, and the ban will not be lifted as xTye stated.

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