my account MX8 got hacked

any suggestions to get it back

 

Question Info


Last updated July 5, 2018 Views 2 Applies to:

Hey there Bad Videos.

 

If you think your account has been hacked, you will need to phone official support (HERE) and ask them to initiate an "Unauthorized Access Investigation". They will block your account for a duration of time, until they can determine whether or not your account has been compromised. You will receive correspondence once the investigation is over.

 

I hope this helps.

Many thanks,

Cloud

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Hi there,

if your account was hacked, first check this link: www.xbox.com/.../What-To-Do

It has the todo's when a account was hacked. and ways to get the account back.

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After that, and only when either you are unable to regain access to your account, or money/points are stolen you will have to contact Xbox Support at support.xbox.com/contact-us

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