My account isnt on my xbox

So today when i got on xbox my account wasnt on my xbox i tried recovering it and it said my gamertag but then an error message popped up saying "Sorry, Xbox Live profiles cant be downloaded right now. Try again later." what can i do to get my account back someone help

 

Question Info


Last updated July 4, 2018 Views 2 Applies to:

Hey | KC KONGO | ,

It sounds as if you may have a corrupted profile in which case you will need to:


Delete Profile Safely:
 

  1. Go to Settings, and then select System.
  2. Select Storage.
  3. Select All Devices.
  4. Select Gamer Profiles.
  5. Select the gamertag that you want to delete.
  6. Select Delete.
  7. Select one of the following:
     
  • Select Delete Profile Only. This deletes the profile but leaves saved games and achievements. > This is what you'd want to pick.
  • Select Delete Profile and Items to delete the profile and the associated saved games and achievements.
     

 Download Profile Again:
 

  1. Press the Xbox Guide button on your controller (large X button in the center of your controller).
  2. Select Download Profile.
  3. Enter the Windows Live ID associated with your Xbox LIVE gamertag.
  4. Now, enter your Windows Live ID password.
  5. Select the storage device for your profile (for example, Hard Drive).

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So i did have the corrupt file but now when i try downloading it it just says there error message halfway through the download

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the number for the error is 8007045D

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Below is what that error code you are receiving is along with a possible fix.

xxxx-xxxx-xxxx-xxxx-8007-000F

xxxx-xxxx-xxxx-xxxx-8007-045D

xxxx-xxxx-xxxx-xxxx-D000-0185

A storage device (such as a memory unit or hard drive) was not found during the software update. Follow these steps:

1-Turn off your console.

2-Remove all console storage devices, including any USB flash drives, external hard drives, or the internal hard drive on the Xbox 360 S console. Learn how to remove the hard drive.

3-Add your primary storage device, for example, the hard drive.

4-Turn on the console

5-Try updating the console again.

Hope this helps.

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you maybe unable to recover your account due to possible chances of your hotmail account being suspended  if in this case visit Hotmail.com or outlook.com to see if there is a issue once this is sorted you can recover your account .

if not try redownloading the update by going on settings , storage , harddrive highlighted press lb rb x lb rb x then redownload the new update then recover your account and reply back if these steps dont work .....

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I have the same problem And did ALL of your steps WHAT ELSE!

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Greetings C0nnoer 343!

Can you please create a new thread, detailing out your situation including any error code you're getting and any troubleshooting steps you have tried so far. This will help us to provide you with the very best support possible. Thank you!

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