my account is suspended

seeing as how the Enforcement team has not replied to my post in the ban forum im putting it here again. i want to know why my account has been suspended for cheating or inappropriate gameplay. the canned response ive seen on a few posts is not a good enough answer.

I have a right both under UK law and US law to know the exact reason why i was banned and any evidence collected. If i am not satisfied with the answer given then i will concider legal action against microsoft and xbox live

 

Question Info


Last updated July 5, 2018 Views 1 Applies to:

The ONLY place to inquire about suspensions/bans is in the MY LIVE ACCOUNT WAS SUSPENDED forum. Posting anywhere else will not get you the official help you are looking for.

 

As per the Terms of Service that everyone agreed to when they joined XBL:

 

17. Changes to the Service; If We Cancel the Service.

We may change the Service or delete features of the Service at any time for any reason. If you do not agree to these changes, then you must cancel and stop using the Service.

A particular feature may be a pre-release version – a beta, for example – and may not work correctly or in the way a final version might work. We may significantly change the final version or decide not to release a final version.

We may cancel or suspend your use of the Service at any time without notice and for any reason. Upon Service cancellation, your right to use the Service stops right away. Your ability to access and use Third-Party Features also stops right away.   Our cancellation of the Service will not change your obligation to pay all charges made to your billing account.  If we cancel the Service in its entirety without cause, then we will refund to you on a pro-rata basis the amount of your payment for the portion of your Service remaining at the time of cancellation. Sections 6 (for amounts incurred before termination), Section 11, Sections 15-18 and those sections of this contract that by their terms apply after termination of this contract will survive any termination of this contract. If you have confidentiality obligations related to the Service, those obligations remain in force (for example, you may have been a beta tester).

 

In short, MS is not obligated nor required to tell anyone why they are suspended/banned. They provide the abovementioned forum as a courtesy only.

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Didn't you already post a thread like this? Because I distinctly remember directing you to account suspensions and theorising this was a Ducos plot.

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