We're excited to announce that we've fully migrated the Xbox Forums to their new home, here on the Microsoft Community forums!
As of today, going to forums.xbox.com will redirect you here to the Xbox area of the Community forums. We've moved all of your existing threads over so you can continue and start conversations with the new forums experience.
We sincerely appreciate the feedback you have provided over this transition and can't wait for you to check out the new Xbox Forums!
First off, so I was playing black ops 2 and all of a sudden, I get signed out and the screen says " this profile is signed in elsewhere." And when I try to sign in, it says that I get suspended for two weeks and that I can't communicate with other Xbox
live users. Is this a serious problem?
It's possible that your account has been breached, I recommend changing any passwords and security info on the account, in the email it should have stated why there was a suspension, if you want further info on that I recommend posting the question in the
If your profile was signed in somewhere else and you are not the one who did it I would suggest contacting Xbox Support by phone and they will setup an unauthorized access investigation for you and figure out what's going on with the account.
Did this solve your problem?
Sorry this didn't help.
Great! Thanks for marking this as the answer.
How satisfied are you with this reply?
Thanks for your feedback, it helps us improve the site.