My account is not loading on my xbox.

Every time I click something on my xbox, when on my account, nothing works. But when i unplug my internet, sign out (because if i click sign out on my other account it freezes up) and sign into another account, i can play any game, and do anything I want, but it is not connected to live. So someone please help me on what i should do to get my xbox live account running.

 

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Last updated July 5, 2018 Views 2 Applies to:

Someone please help. It freezes everytime i do anything with that account. Someone said to try deleting it and recovering it, but it froze when trying to delete it.

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Hey there! Can you try to delete the account with the connection disabled? Delete *only* the profile, not the other items. Then, try recovering it. Let us know if that helps at all. :)

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