Hi, hoping someone can help and not sure where to put this.
I just got an e-mail adivising that my purchase of 6,000 points was succesful, although I never made this transaction myself. I tried to log into the xbox site (this one) with my gamertag but I was then told the password was incorrect, though I never changed it.
I've taken the 'reset password; option and changed it myself back, hence being able to post this.
I'm very concerned as I cannot remove my credit card details from the account, log in under my own xbox/gamertag and I have no way of stopping this.
If someone can please advise me I would be greatly appreciative, thank you.