The xbox live gold gamertag that I started last year was TheAnimalGirl, now as you can see it is ScrimpyBike685. This not a gamertag change because all my friends, purchases and achievements are gone. What happened was my xbox froze up in the middle of a game so I turned it off but when I turned it on my account was gone. I tried to recover it but ScrimpyBike685 showed up.
Any idea what happened, why and how do I fix it?
Some of the emails I get from Xbox are sent to ScrimpyBike685 and others are sent to TheAnimalGirl. This happened back around May, I've been to busy to work on the problem til now.