My account is being hacked, what do i do?

Today i tried to log onto my account and got a message: profile not
valid please select a profile with a valid Xbox Live membership.

 

I came onto my profile here, and it says someone is playing Fifa 11 on my profile but i do NOT own that game! What do i do? I cannot get onto my profile and someone is using it.

 

Question Info


Last updated July 5, 2018 Views 1 Applies to:

call support and  open a comprimised account case?

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Do you have a number, this is really worrying, because as you can see from my recent games, someone is on fifa 11 right now using my profile.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

click support

change the region to your region then contact us

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Depends on where you live, but if you live in the U.S., call 1800-4My-Xbox

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

If you can log in to your account here then change your PW immediately and then recover your GT back to your console!

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Well thanks for the help I'm about to change my ow...I phoned and hopefully its being sorted. The worry is he said two purchases had been made.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Get a hold of your credit card company and let them know what's happened so they can deal with the charges.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

1) You can't be 'hacked' over XBL. Please take a moment to read and practice Account security for Xbox LIVE.

 

2) You should be using an e-mail account for your XBL account that you do not use for any other service or website. The same goes for your password. Both should be unique to XBL and only XBL.

 

3) Do as suggested above, since you are posting here with the alleged 'hacked' account, you need to change the password a.s.a.p. I would also recommend you change the e-mail address as well. Change the Windows Live ID associated with your gamertag.

 

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Everytime I change my region it crashes someone is doing she same to me *** Hackers discust me I could smash someones face in now im *** 8th on black ops and 10th on mw2 and 11th on CoD 4 Aghhhhh

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

[quote user="XxXxAJxXxX46"]

Everytime I change my region it crashes someone is doing she same to me *** Hackers discust me I could smash someones face in now im *** 8th on black ops and 10th on mw2 and 11th on CoD 4 Aghhhhh

[/quote]

You need to check the post you started.  xbox Account Hacked  

As many have stated you are not "hacked"

 

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.