my account has been wiped?

when i sigh into my account it is as if everything has been reset i have no gamer picture, no gamer score,no avatar and when i put games in it acts like ive never played them before but when i go on the games for example call of duty moden warfare 3  i have to go through all the set up bits like the adjusting the brightness and it says i have completed 0% of the multiplayer but after it gets my online profile it puts my level back to normal. also when other people look at my account from theirs it still says i have everything. help would be liked.

gamertag - Connor Dilworth

 

Question Info


Last updated July 5, 2018 Views 0 Applies to:

Sounds as if your profile has been corrupted somehow. Delete it from your hard drive and then recover it, information on how to do that can be found here support.xbox.com/.../gamer-profile.

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When deleting, make sure to pick the Profile Only option.

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You many want to recover your GT to see if this clears it up.

support.xbox.com/.../gamer-profile

Sorry Vote - just got around to responding...

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exactly the same thing has happend to me!

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