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My account is hooked up to a xbox live family with my dad paying for it he has xbox live gold and i dont and he just renwewed it for a year then yesterday i download a trial and It says i have noo xbox live but my dad stils has gold is this possible.

 

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Last updated July 5, 2018 Views 0 Applies to:

Click here and maybe you will find your answer. It is family pack troubleshooting. Good luck.

E-A-G-L-E-S EAGLES!

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Are you sure that your dad got the family pack?  You are showing as just silver and not gold so you may want to talk to him and/or have him contact support to get this sorted.

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yes hes shows up as gold i was in a family pack wth him

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i just want to know if im in a family membership with him  can my memebership run out b4 his

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Did you take a quick look thru that link I posted?

E-A-G-L-E-S EAGLES!

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You may not be added to his account, try this link to learn how to remove and add accounts.

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Hey uCantRocVans! To answer your most recent question, no your Gold time cannot run out before your father's as you would be on the same time. It sounds like you were you either removed from the family pack accidentally and need to wait 5 days to be added again or you'll need to contact phone support so they can take a closer look at your account to get to the bottom of this! Keep us posted. :)

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