My 7 Day Free Trail Code won't work.

I purchased CoD: Ghosts and received  7 day Xbox Live Gold trail. I tried to redeem the code but it just gives me an error code that doesn't seem to have ever existed.

Error Code: 

XBOS-3009
2e8f13a0-e0fa-4289-9a06-e0000bad02d7
2014/01/07 - 02:06:35 UTC
Did I get trolled by the Microsoft Team? Can I get a code that actually works?
 

Question Info


Last updated July 5, 2018 Views 32 Applies to:

Is this the account you're trying to add it to? You can't add a trial to a gold subscription.

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so what do you do? i have a friend trying to add a 2 week trial to his.

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You don't do anything... you cannot add a trial on top of a subscription.  I don't know why anyone would even try.

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You used to be able to stack trial and existing subscriptions before

I love Microsoft products and helping people use them!

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willie, it's never been possible to stack trial and gold subscriptions.

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I don't have a gold membership (never had one) and I get the same error code. Any resolutions out there?

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Update your billing info.

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I've been paying for gold monthly and now its run out it tells me to add a code so when i do it says that i already have gold any ideas how i can solve this? I can go on youtube and stuff yet cant go into an online game or party

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Hey there xDispicableTx,

Due to the age of this thread and that the issue you're experiencing is a bit different than that of the OP's original post, I would suggest creating a new thread detailing what you're experiencing. This way we can cater our support specifically to you. Thanks so much!

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