my 6 year old bought points and games through Xbox live any others here with this problem?

My kids are at
the age of wanting to do things for them selves, I got them HULU+ through the Xbox
and they go there and watch tv shows and cartoons etc...

but now they decided
to up load ZUNE and down load crap and of course ZUNE will not say YOU DON'T
have money they provide you with a suggestion of buying points before proceeding
with the down load...

Well I just want
to know if any others here have had their kids buy points and now you are stuck
with them??? I have 6000 points that I don't want or better said 80 bucks down
the toilette because I don't need the points and can't get my money back.

So I'm thinking
on finding out if there are any others here that have had this problem.

Let me know if
anyone else has had this problem upset yes I am!

 

 

Question Info


Last updated July 5, 2018 Views 1 Applies to:

I'd suggest looking at investing in the family pack. It has a function where you can gift points to others in the plan which could help teach them about being responsible when it comes to purchasing things. Failing that there is family settings on the console that allows you to restrict the ability to purchase things on certain accounts.

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Improving Console Safety  http://www.xbox.com/en-US/Live/EngineeringBlog/ConsoleSafety

 

Xbox LIVE Gold Family Pack  http://www.xbox.com/en-US/Live/JoinLive/FamilyPackFAQ

 

Manage Your Xbox LIVE Account http://support.xbox.com/en-us/pages/xbox-live/how-to/xbox-live-account-management/default.aspx

 

Xbox 360 Safety and Privacy http://support.xbox.com/en-us/Pages/xbox-live/how-to/online-safety/default.aspx

 

The above should help familiarize you with some of the features and services that XBL have to help you help yourself.



 

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