Multitude of Problems

Alright. So it all started when I added 2000 points to buy some content.

I went into the game market place, selected the game, and...

 

"Can't retrieve information from Xbox LIVE. Please try again later.

Status code: 807B01F4"

 

I looked up ways to rememdy this, which seemed to be to change my account for a child one to an adult one (I am 18 years old now, after all). This required me to access Online Safety Settings. To do this, I had to sign on with the parent e-mail. Which I did. Then...

 

"There appears to be a glitch in the system.

date: 22/05/2011 15:44:39
code: 86D0D7B3D60EE4
s: j3mBbYDEbEJ2K5hYNXfVcQ==
id: 31454e7e-a92a-416a-8793-20b1e66f4ecc
req:

7eebf218-dcff-4029-bdf1-a87ebec8295e

"

So I figured, maybe I'll just change the e-mail on my Xbox Live from my current one to the parent one. I go through the whole process, and...

 

"Can't retrieve information from Xbox LIVE.

Please try again later.

Status Code: 80151032"

 

To which I tried to find a solution to, but no luck.

I know I could just make a new account, but as I mentioned at the beginning, I kinda just bought 2000 points. I don't exactly wanna lose that.

 

So. [/sigh]
Anyone have any solutions for me?

 

Question Info


Last updated July 5, 2018 Views 1 Applies to:

If you have a child account and you are over 18, you can just promote your account and not need to worry about the parent account. This sticky post has more to do with purchasing with a child account, including the steps to promote your account.

forums.xbox.com/.../31.aspx

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It's kind of frustrating.

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