What Country/State/Province do you live in?
Modem brand & model number:
Router brand & model number:
Wired or wireless:
Things you have tried:
Was chatting to my brother on Xbox Live, signed out, reset my internet, signed back in. Tried to open Halo: Spartan **** and was met by this error: 0x87de2720.
Read online that holding the power button to reset the xbox helps this issue, so tried that. Turned my xbox off and on again, and was then met by this error when trying to sign in: 0x80048883
Removed all accounts from my xbox, turned the xbox off and on again, tried to install my profile back onto the console and received this error: 0x80a4002
Researched online, and tried many different things to fix it: Change firewall settings, parental control, remove the device from the network and put it back on, changed security info on my account (incl. two step verification). I still couldnt sign in.
Factory restored my xbox as a last resort, did all the set up (link to internet and install update again), go to the page to add a profile and received this error again: 0x80a4002.
I now cannot get onto the dashboard without making a profile...
Is UPnP Enabled? Yes/no/Unknown
Do you have a NAT error? If so, what is your NAT type?
My NAT was OPEN throughout
Any Error Codes you encounter:
Who is your ISP?(Internet Service Provider):