MS Points "error during transaction"

is anyone having this problem? i have the prepaid card and it does say if i want to accept 1400 ms points but when i DO! it says its unavailable! anyone want to help me? and adding them on here is giving me the same thing.

 

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Last updated July 4, 2018 Views 0 Applies to:

lol sony had the same problem before they got hacked but anyways i dont know what the problem is, ms will just have to fix it some time

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Is this the first time you've tried to add points? My buddy was getting an error code the other day and then we realized that he had made the mistake of setting his profile up as a US profile. We called MS and he had to make a new profile with Canada being his location. After that the points card worked.

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18004MYXBOX

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