Movies on USB not working on Xbox.

I've always known you can download movies to a USB and play them through your Xbox, But over the last week My USB has been declining my most recent movies, saying that they are not supported, even though other movies on the pen drive aswell e.g The Hobbit are the same format and still play. What's happening?

 

Question Info


Last updated July 4, 2018 Views 8 Applies to:

G'day Mouse! Let's take a look at those video files and see what's up.

Despite having the same file extension (.mp4), their audio and video profiles might be different. Take a look at the supported formats and make sure your everything's up to scratch.

If everything looks alright there, try converting your videos to another supported format & see if it improves playback.

Download the Optional Media Update too, if you haven't already, to maximize the console's compatibility.

Still not working? Let us know! We'll see what else can be done. =)

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Moving to Using my Console.

Microsoft Movies & TV Team

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